WhatsApp: where customers already actually write
People check WhatsApp far more often than email. Yet many sites still ask you to fill in a form and wait.
A button that opens a chat removes friction: a question about the menu, a quote request, a booking start in an instant. The response rate is higher because it is the channel people use every day.
It needs discipline, though: quick replies, clear hours, no promises you cannot keep.
How we do it: we connect the site to the channels customers already use, so the first contact is natural and immediate.